Amazon Prime bundles a lot of services together. Before you cancel, make sure you understand what you'll lose and whether you're eligible for a refund.
What's Included in Prime
Prime is more than just free shipping:
- Free Two-Day Shipping (often next-day or same-day)
- Prime Video - Movies and TV shows
- Prime Music - 2 million songs ad-free
- Prime Reading - Free ebooks and magazines
- Prime Gaming - Free games and Twitch benefits
- Amazon Photos - Unlimited photo storage
- Prime Day Access - Exclusive deals
How to Cancel Amazon Prime
On Desktop
- Go to Amazon.com and sign in
- Hover over "Account & Lists"
- Click "Prime Membership"
- Click "Update, cancel and more" (under Membership settings)
- Click "End membership"
- Follow the prompts to confirm
On Mobile App
- Open the Amazon app
- Tap the menu icon (☰)
- Go to Settings → Account → Prime Membership
- Tap "Manage Membership"
- Select "End Membership"
Refund Policy Explained
Amazon's refund policy is surprisingly generous:
| Situation | Refund Amount |
|---|---|
| Never used Prime benefits | Full refund |
| Used some benefits | Partial refund |
| Monthly plan | No refund (cancel for next month) |
How to Get a Full Refund
If you haven't:
- Made a Prime-eligible purchase with free shipping
- Streamed Prime Video
- Used Prime Music or Reading
- Claimed Prime Gaming benefits
You're likely eligible for a full refund within 3 days of signing up.
End Immediately vs. End of Period
When cancelling, you'll choose between:
End Immediately
- Access stops right away
- Better chance of refund
- Best if you just signed up accidentally
End at Billing Period
- Keep benefits until renewal date
- No refund
- Best if you want to use remaining time
Consider These Alternatives
Share Prime Household
- Add 1 adult and up to 4 children
- Share shipping benefits
- Split the cost
Switch to Monthly
- $14.99/month instead of $139/year
- Cancel anytime without losing money
- Good for occasional shoppers
Student Discount
- 50% off Prime for students
- 6-month free trial
- Just need a .edu email
After Cancellation
What You Keep
- Your Amazon account
- Purchase history
- Wishlists and lists
- Digital purchases (movies, books, music you bought)
What You Lose
- Free shipping benefits
- Prime Video access
- Prime Music (switches to limited free tier)
- Prime Reading access
- Photos over 5GB storage
Frequently Asked Questions
Q: Can I cancel and rejoin later?
A: Yes! You can rejoin anytime, but free trial offers may not apply again.
Q: What happens to my Subscribe & Save items?
A: They continue, but without the additional Prime discount.
Q: Will I lose my Prime Video purchases?
A: No, anything you purchased (not rented) remains yours.
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